Yellow Cab
(817) 426-6262
Reviews
Review it at YellowPages.com
Terrible service
Posted by nothappyinDallas on 11/4/2009
Don't use this service if you plan on having any valuables with you at all. Their lost and found service is awful. I have been calling every day for a week about my lost camera. They haven't even told me whether or not they have been able to get ahold of the cabbie! I keep getting put on hold...and left there. They tell me they will call me back and never do. I even called and asked for a manager. NO ONE was able to produce one. I was put on hold for over 30 minutes. At one point the lady actually got back on the phone and said, "Who were you on hold for again?" I could go into greater detail about this but it is just more of the same. It looks like I may have to get their address and physically go up there myself. I have already filed a complaint with the BBB because the treatment I received by these people was so terrible.
left me stuck
Posted by kendra1 on 7/31/2009
i wish i could rate it a minus star. i have used yellow cab for about three years, being without a daytime vehicle. the trouble just started happening about 2 months ago. the first guy picked me up and took me to my destination and i said i'll be right back, needing a ride home, at which time he took off and left me, leaving me stranded. when i called and talked to , i'm guessing a superviser, he said at least i wasn't charged, about a month later i called for a cab, the guy called me back and asked me how far i was going, i said just down the road. 45 minutes later...no cab and when i tried to call the cab drivers number back, he hung up on me! and last but certainly not least, the guy DID pick me up and i asked him why am i having such trouble getting a cab and he said that i',m not going far enough for them. at the end of the cab ride i tipped him 5 dollars on a 3 dollar trip and he said, is that all?!!!
Driver
Posted by johnmfz on 4/6/2009
I have been a taxi driver for over 15 years & most of them for Yellow Cab which i feel has the best dispatch system of all the cab companies. I now live in The Colony for over 5 years now & drive between Lake Dallas to Frisco most of the time expect Friday & Saturday nights when I work in Dallas.
